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In each episode of Radically Personal, Gladly CEO Joseph Ansanelli connects with radically personal customer service leaders at the world’s most beloved brands. If you’re in the business of customers and curious to learn how these change agents built a radically personal service culture that drives their company’s growth, this podcast is for you.
Episodes
Wednesday Apr 22, 2020
Wednesday Apr 22, 2020
Periods of transformation often result in some of the most exciting leaps forward for a brand.
That’s been especially true for animal-free footwear brand Native Shoes who have made it their mission to ‘Live Lightly’, designing shoes that make for a happier and healthier world. Listen in to hear from Bec Boxall, Native’s VP of Marketing, Channels, and Customer Experience, on how Native has been putting that mission at the center of their expansion into the direct to consumer (D2C) space and creating a Radically Personal experience for their customers.
“When your work is aligned with your values, it's a happier place to be working from." -- Bec Boxall, VP of Marketing, Channels and Customer Experience at Native Shoes
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